Explore this drainage solutions project showcasing our solutions
Our team were called to this 5-bedroom home in Bellevue Hill. The homeowner had been dealing with a persistent blocked toilet that had reached the point of total failure. Every time it was flushed, the water level would rise close to the rim and take several hours to go down. Slow drains like these are a common warning sign that there is a blockage further down the sewer line.
Sewer failures in Bellevue Hill and Sydney are rarely accidental. Most often, they are caused by a combination of aging infrastructure and environmental factors. When PVC pipes develop hairline cracks - often due to ground movement or Sydney's reactive clay - tree root intrusion begins. Tree roots are attracted to moisture and will eventually take over the pipe, stopping the flow of water.
In large family homes like this one in Bellevue Hill, the likelihood of "flushable" items like wet wipes and children's toys getting stuck in the sewage and plumbing systems is high.
To find the source of the problem, our plumbers performed a CCTV drain inspection. Because there was no accessible external inspection point, we had to remove the toilet to gain entry to the 100mm sewer line. Our HD camera travelled over 20 metres into the pipes. We discovered heavy sediment and a tennis ball lodged in the pipe junction.
To restore the flow effectively, our plumbers cleaned the drain with one of our high-powered hydro jetters. The water jetter slices through blockages like tree roots and flushes out years of accumulated grease and sediment. The hydro jetting process lasted 2 hours, with the 3rd hour being started at a reduced hourly rate.
After drain cleaning and the CCTV drain inspection, our plumbers reinstalled the toilet.